“ FreshDesk is an enterprise level ticketing system at a fraction of the price of other systems currently on the market. Their innovative approach and rapid development means that new features seem to be appearing every day and the best thing of all is that they actually listen and respond to featured requests. ”
“ Within a few weeks of deployment, we could create a new profile of customer service for both our clinic and for the administrative sector. Freshdesk helps us create an effective culture to solve major incidents and provide immediate solutions. Today, customers are even more satisfied with the speed and transparency of our service. ”
“ Freshdesk is a great system. It has helped our small business stay organized with our customer requests and inquiries. It is also super user friendly. Very satisfied with the customer service as well. I would recommend freshdesk to any business. ”
“ For lack of a better description, Freshdesk is a breath of fresh air in the world of online helpdesk systems. As one of its first customers, we were very satisfied with Freshdesk, and with the responsiveness of the team behind it. So much so that we've brought our friends at Volonet on board, who now use it every day for all of their customer service needs. ”
“ Freshdesk's integration with Jira has enabled us to seamlessly connect our customer support team with our product & development teams. A brilliant addition to an already impressive service. ”
“ Freshdesk is a really wonderful support application that has been helping my free hosting website (bubble.nu) to connect with my clients and possible clients and resolve problems as they arise. ”
“ Freshdesk has a stunning look and feel and requires no training to get agents up and running. It is an absolute pleasure to use and has been designed with the customer in mind. First impressions are excellent and there is nothing on the market to match it (even the high cost solutions). ”
“ We have been using Freshdesk live for a few weeks now and so far I have been impressed. I have looked at other similar help desk software and in my view Freshdesk was the best value for money! ”
“ The integration with Google Apps has been very helpful in getting our user population to make use of the ticketing system. ”