It’s your business equivalent of the Super Bowl, and you have a sale running. Your support helpline is hotting up and you need more people on support.
But you only have Freshdesk for 5 agents. You could add agents, but then you’ll have to pay for a whole month when you really need them just for a day or two.
Of course, you could share the login credentials between your agents but that way your “occasional agents” lose the ability to personalize their space. Plus it opens up a plethora of security risks and overall accountability...
And give them complete access to everything that your full-time agents can do? That way you can see who added which solution to your knowledge base, or identify the go-to person to follow up on a ticket. Even if they are outside your core support team.
The Day Pass lets you add the occasional agent, one day at a time, at as less as $1. So now you can go outside your core support team and invite just about anybody from your organization to your customer support carnival.
Rope in the experts to add solutions and solve critical problems. Or just get a few more hands onboard on those support-heavy days. It’s your carnival and you get to pass the invites!
And even before you buy, you get 3 FREE DAY PASSES the moment you sign up!
You can add an extra agent at just $1 per day in the Sprout plan, $2 per day in the Blossom and Garden plans and $4 in the Estate plan
And there are absolutely no obligations as to how many you buy or limits to how and when you use your Day Pass.
Buy as many Day Passes you want to, use them as you will, and enjoy your carnival without worrying about scaling your customer support.
Did you know that our free plan includes three full-time agents for life? You can save a whopping $540 every year without spending a dime!
Also checkout our special offers for Freelancers & Startups