It's just unbelievable what your users need to do to get to you. Stop catapulting birds, create new login credentials, raise support "tickets" and leave a nasty rating on iTunes. Terrible! With Freshdesk MobiHelp, your users can give feedback, strike a conversation with your devs and get every little "how-to" right from within your apps!
For your users, giving feedback is just a flick, pinch or twist away. And for the first time ever, you get to talk to your users, understand their problem and keep them engaged, all from your Freshdesk web portal.
And the cooler news is, since you get all the information you need about each user's app, device and environment, troubleshooting is just so much easier.
Getting MobiHelp is easy (it's free afterall). But setting it into your app is even easier. With just a single line of code, add MobiHelp to your app, link it with your Freshdesk account, and start engaging users. It's so easy, it will be the most rewarding 4.8 minutes of your app dev time.