Integrations

Automatically convert customer comments into tickets

Convert Twitter mentions and DMs into tickets and respond right from Freshdesk

Manage tickets in Salesforce, and check contact, lead & account info in Freshdesk.

View Freshdesk tickets in Sugar CRM and customer info from Sugar CRM in Freshdesk

View in depth contact details in Freshdesk or push new info to Capsule CRM

Generate timesheets and directly invoice customers through Freshbooks

Invoice customers for the time you spend supporting them, through Harvest

Map tickets to bugs and track progress right from Freshdesk

Get contact details, history and entire ticket thread in GMail

Keep all business contacts across your entire team’s Gmail in sync

Get deeper insights on how customers use your support portal with Google Analytics

Sign in to your helpdesk directly from Google Apps with Single Sign On

Auto-convert completed chat transcripts into Freshdesk tickets

Convert completed and offline chat transcripts into tickets

Bring in contact information from your Batchbook account into Freshdesk

Forward HelpOnClick transcripts as to Freshdesk

Sync all contacts in Freshdesk with Fetchflow client information

Share screens with customers and see the world through their eyes, in real-time

You can view contact information from Zoho crm in Freshdesk

You can view contact information from Nimble crm in Freshdesk

View contact information from Highrise CRM inside Freshdesk while resolving tickets

i-Know exactly where your customer went in your mail with the Freshdesk-iContact integration

Give your support the genius of the Chimp with the Freshdesk-MailChimp integration

Pull up customers' Campaign activities and mailing lists instantly with the Freshdesk-Campaign Monitor integration

Instant invoicing with the Freshdesk-WorkFlowMax integration

Phone support has arrived! Here's the Freshdesk-Knowlarity integration

Power up your email marketing in Freshdesk with the Freshdesk-Constant Contact combo