Holiday customer engagement
Ring in the holiday cheer with AI-powered customer support
Must-have retail insights to create memorable shopping experiences.
HOLIDAY GUIDE
Industry expert advice on how to manage customer service efficiently during the holiday rush.
This step-by-step guide teaches you how to leverage AI to have personalized customer conversations.
Learn how to create the perfect customer service strategy for the holidays.
Here’s how to improve customer service during Black Friday with AI-powered conversational support.
Results from early beta users of Freddy AI, Freshworks' enhanced native generative AI engine
“We began looking for a new tool in autumn and were keen to get one in place and optimised ahead of the Christmas peak period. Freshdesk ensured that the implementation process was as smooth as possible, and the team was up and running within 48 hours.”
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