Streamline your support channels - Email, Phone, Chat and more - so you can respond to all your customers from just one place
Invite anyone - agents, colleagues, or external business partners - to discuss and solve tickets through Freshconnect
These automations will help you eliminate repetitive tasks, organize your helpdesk, and keep an eye on critical events.
Compile tutorials or DIY guides for your customers so they get answers faster and can solve simple problems by themselves.
Monitor your teams easily and take data driven decisions to hit your support targets with customizable Team Dashboards