Whether you are an admin or an agent, whether you are a veteran or a newbie, get trained and stay up-to-date with Freshdesk features by joining the Freshdesk Academy. Because the more you know about a tool, the easier it gets to achieve your goal.
We will share knowledge about Freshdesk so you can focus on gaining knowledge about customers
Whether you are an agent or an admin, a veteran or a newbie, there are courses for everybody
As features are released or enhanced, the courses are updated so you are always trained in the latest