Freddy AI for CX
AI-powered CX automation suite to deliver effortless customer experiences.
By Use Case
Take free courses to learn about Freshdesk features and customer service skills to provide exceptional customer support.
Learn how to set up and start using the basic functionalities of Freshdesk including setting up email, automations, adding your team, and more.
Get your team to train themselves on using Freshdesk. In this course, agents will learn all functionalities required for them to be successful.
Get trained in skills like email communication, handling difficult conversations, overcoming demotivation, and more.
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