Freshdesk Admin Fundamentals

Learn how to set up and start using the basic functionalities of Freshdesk including setting up email, automations, adding your team, and more.

30 mins
Freshdesk Agent Fundamentals

Get your team to train themselves on using Freshdesk. In this course, agents will learn all functionalities required for them to be successful.

30 mins
Customer Service Skills

Get trained in skills like email communication, handling difficult conversations, overcoming demotivation, and more.

10 mins