Looking for Omnichannel, Bots, and Self-service solutions for customer service? We've got you covered!
Streamline all your customer conversations in one place
Automate your repetitive work and save time
Collaborate with other teams to resolve issues faster
and much more... See all features
Streamline your support channels - Email, Phone, Chat and more - so you can respond to all your customers from just one place
Invite anyone - agents, colleagues, or external business partners - to discuss and solve tickets through Freshconnect
These automations will help you eliminate repetitive tasks and keep an eye on critical events.
Guide customers to get help faster, by showing solution articles on your website.
Monitor your teams easily and take data driven decisions to hit your support targets with customizable Team Dashboards
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