Agent assist bots

3 Ways Agent Assist Bots Can Help Your Customer Support Team

6 min read

The day in the life of a customer support agent is not an easy one.  Between staying on top of assigned tickets, dealing with angry customers, completing complicated back-end processes, answering repetitive customer inquiries, and adhering to strict company policies, there’s plenty of potential headaches that can spring up. Without adequate support and resources, 74%…

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