The #1 Guide to Telecommuting your Customer Support Efficiently

Krishna Charan 8 min read

Telecommuting or remote working is no longer only a strategy to scale up your customer service or globally distributing your support teams. It’s a growing necessity that is more about future-proofing your customer service against business-related uncertainties. Apart from being a developing global necessity, the need for telecommuting also entails the preferences of workers. According…

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Field service providers routinely receive calls for help from remote places. At Freshdesk, we see ou...