Video support [part 2]

A Guide to Video Technology for Support Teams

6 min read

In our previous blog on video support, we discussed how video technology is changing the customer support landscape. In this article, we’ll take a look at how video technology can help boost the customer support you provide. We’ll also take a look at the technology required to offer video support. A few years back, companies…

Four Ways Video is Changing the Customer Support Landscape

Four Ways Video is Changing the Customer Support L...

Ask most people to describe a customer service interaction, and they’ll likely give examples of te...
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Coding ‘Customer for Life’: A Peek at ...

Building a product is no easy task. Coming up with a new idea, hiring people to execute it, and bein...
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The Definitive Guide to Customer Service Standards...

Customer service is what truly makes or breaks your business. Every interaction your support team ha...
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6 Tips to Build a World-Class Remote Customer Supp...

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Start the New Decade on a Positive Note with These...

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3 Ways AI Can Take Your Social Customer Support to...

Artificial intelligence has revolutionized customer support all over the world. Thanks to artificial...
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5 Ways A Helpdesk Benefits Your Customer Service T...

Every business has to serve its customers – that is the basis on which a successful business r...
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How Support Agents Can Sail through their Day with...

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How Your Autoresponder Emails Can Make or Break Yo...

We’ve all been there – a recent purchase arrived late, you got something completely differen...
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