Akshaya Srikanth on September 30, 2023. 9 min read What is Customer Service? Definition, Benefits, Sk... Customer service is crucial to the success of a business. If you’re new to the concept of cust...
Akshaya Srikanth on October 27, 2022. 10 min read How To Deal With Difficult Customers If you’re in a customer-facing role, you’re more likely to interact with difficult customers who...
Akshaya Srikanth on September 16, 2022. 4 min read 10 Best Customer Service Podcasts A good customer service podcast can help you become a better customer service professional, learn ab...
Akshaya Srikanth on July 22, 2022. 10 min read How to Create the Ideal Shift Schedule (Free Templ... A well-thought-out shift schedule can be your competitive advantage, especially in industries that n...
Akshaya Srikanth on July 12, 2022. 8 min read How to Win Back Frustrated and Unhappy Customers No matter how great your products or services are, some customers are bound to run into problems. Th...
Akshaya Srikanth on June 23, 2022. 10 min read 3 Customer Service Career Paths You Should Know Ab... Customer service has grown to become a critical function across industries including airlines, softw...
Akshaya Srikanth on June 22, 2022. 6 min read 7 Chatbot Features That Make Your Bot a Success When chatbots were first introduced in customer support, they were only capable of executing rule-ba...
Akshaya Srikanth on June 9, 2022. 7 min read The Only Customer Acquisition Guide You’ll Ever ... It’s a no-brainer that customers are the fuel that keeps a business going. The success of a busine...
Akshaya Srikanth on May 19, 2022. 9 min read Digital Transformation & Customer Experience:... The ways in which most businesses now operate and interact with customers is drastically different f...
