Akshaya Srikanth

Content, UX, copy, coffee, and poetry.

Avatar

The Complete Guide to 24/7 Support

The Complete Guide to 24/7 Support

Scaling your team to provide assistance around the clock might sound like a mammoth task. However, w...
Why E-commerce Chatbots are a Must-have for Businesses Today

Why E-commerce Chatbots are a Must-have for Busine...

Providing excellent customer service is a necessity for any e-commerce store. No matter how good you...
4 Ways AI Simplifies Remote Training and Onboarding

4 Ways AI Simplifies Remote Training and Onboardin...

How a support agent is introduced to a new role and how they’re coached until they can get up ...
The Complete Guide to Customer Feedback

The Complete Guide to Customer Feedback

Your company exists to provide products and services that fulfill your customers’ needs and provid...
11 Experts Share Their Tips on How to Adapt to Working From Home

11 Experts Share Their Tips on How to Adapt to Wor...

If you are working from home for the first time, you may have needed some time to figure out what wo...
30 Remote Work Software That You Wish You Knew about Sooner

30 Remote Work Software That You Wish You Knew abo...

Brands such as Google and Facebook have recently announced that they plan on working remotely for th...
How to Set Up Your IT Team to Enable Remote Work

How to Set Up Your IT Team to Enable Remote Work

In the wake of remote work becoming the new normal, businesses today have newfound gratitude for the...
Expert Tips for Managers on Managing Remote Teams Successfully

Expert Tips for Managers on Managing Remote Teams ...

Managing a team remotely comes with its own set of pros and cons. If you’re managing a remote team...
How to Effectively Manage Information During the Time of a Crisis

How to Effectively Manage Information During the T...

We all know that knowledge is power. Having a colleague around, whose shoulder we could tap on and a...
Load More