Akshaya Srikanth on January 19, 2022. 7 min read 20 Effective Empathy Statements for Chat Support We can all agree that offering customer service on chat can significantly shorten wait times and all...
Akshaya Srikanth on December 20, 2021. 13 min read 17 Customer Service Apps for Businesses of all siz... Customer service apps play a crucial part in guiding your support agents to offer great customer ser...
Akshaya Srikanth on December 17, 2021. 8 min read How To Deal With Difficult Customers (8 Tips for 2... If you are in a customer-facing role, you will often have to deal with people who are angry, demandi...
Akshaya Srikanth on December 8, 2021. 10 min read Customer Service IS Important for Small Businesses... Small businesses always have a ton of things going at all times – taking care of their teams and c...
Akshaya Srikanth on October 22, 2021. 15 min read 11 Crucial Customer Service KPIs You Need to Track... Customer service is hard. Measuring the value of good customer service is even harder. However, only...
Akshaya Srikanth on October 11, 2021. 14 min read Customer Service Resume: The Ultimate Guide with S... Building a killer customer service resume is the key to standing out and making it to the first roun...
Akshaya Srikanth on September 20, 2021. 15 min read The Complete Guide to Improving E-commerce Experie... The secret to the success of your e-commerce business lies in improving the experience you deliver t...
Akshaya Srikanth on September 7, 2021. 3 min read 8 Customer Service Memes That Will Make You Laugh ... When you work in a high-stress role where conversations are difficult, and work is seemingly endless...
Akshaya Srikanth on June 11, 2021. 7 min read 12 Excellent Customer Service Phrases for Everyday... Your customer’s perception of you and your brand can be shaped in a single customer service intera...
