Akshaya Srikanth about 2 weeks ago. 9 min read The Complete Guide to 24/7 Support Scaling your team to provide assistance around the clock might sound like a mammoth task. However, w...
Akshaya Srikanth about 1 month ago. 7 min read Why E-commerce Chatbots are a Must-have for Busine... Providing excellent customer service is a necessity for any e-commerce store. No matter how good you...
Akshaya Srikanth about 3 months ago. 5 min read 4 Ways AI Simplifies Remote Training and Onboardin... How a support agent is introduced to a new role and how they’re coached until they can get up ...
Akshaya Srikanth about 3 months ago. 13 min read The Complete Guide to Customer Feedback Your company exists to provide products and services that fulfill your customers’ needs and provid...
Akshaya Srikanth about 4 months ago. 9 min read 11 Experts Share Their Tips on How to Adapt to Wor... If you are working from home for the first time, you may have needed some time to figure out what wo...
Akshaya Srikanth about 4 months ago. 11 min read 30 Remote Work Software That You Wish You Knew abo... Brands such as Google and Facebook have recently announced that they plan on working remotely for th...
Akshaya Srikanth about 5 months ago. 9 min read How to Set Up Your IT Team to Enable Remote Work In the wake of remote work becoming the new normal, businesses today have newfound gratitude for the...
Akshaya Srikanth about 6 months ago. 8 min read Expert Tips for Managers on Managing Remote Teams ... Managing a team remotely comes with its own set of pros and cons. If you’re managing a remote team...
Akshaya Srikanth about 6 months ago. 8 min read How to Effectively Manage Information During the T... We all know that knowledge is power. Having a colleague around, whose shoulder we could tap on and a...
