Akshaya Srikanth about 2 weeks ago. 9 min read 20 Fascinating Chatbot Applications From Six Key I... What’s common between the customer service offered by a hotel, a retailer, and a bank these days? ...
Akshaya Srikanth about 3 weeks ago. 6 min read Virtual assistants vs Chatbots: What’s the Diffe... In the world of AI – chatbots, and virtual assistants are two popular words that are used inte...
Akshaya Srikanth about 1 month ago. 6 min read 7 Chatbot Features That Make Your Bot a Success When chatbots were first introduced in customer support, they were only capable of executing rule-ba...
Akshaya Srikanth about 3 months ago. 9 min read The Complete Guide to 24/7 Support Scaling your team to provide assistance around the clock might sound like a mammoth task. However, w...
Akshaya Srikanth about 3 months ago. 7 min read Why Ecommerce Chatbots are a Must-have for Busines... Providing excellent customer service is a necessity for any ecommerce store. No matter how good your...
Akshaya Srikanth about 5 months ago. 5 min read 4 Ways AI Simplifies Remote Training and Onboardin... How a support agent is introduced to a new role and how they’re coached until they can get up ...
Akshaya Srikanth about 5 months ago. 13 min read The Complete Guide to Customer Feedback Your company exists to provide products and services that fulfill your customers’ needs and provid...
Akshaya Srikanth about 5 months ago. 13 min read The Complete Guide to Customer Feedback Your company exists to provide products and services that fulfill your customers’ needs and provid...
Akshaya Srikanth about 6 months ago. 9 min read 11 Experts Share Their Tips on How to Adapt to Wor... If you are working from home for the first time, you may have needed some time to figure out what wo...
