Alex on June 9, 2021. 9 min read 7 Causes of Call Center Stress (And How to Fix The... Working at a call center isn’t easy. In fact, over half of call center employees feel burned o...
Alex on May 21, 2021. 8 min read 10 Strategies to Measure & Boost Customer Ser... Your customer service reps are on the front lines of your business. Every day, they’re interacting...
Alex on May 20, 2021. 7 min read The Future of Customer Service Technology: 5 Key T... As the customer service industry evolves, customers are increasingly expecting flawless customer ser...
Alex on May 18, 2021. 9 min read Your Practical Guide to Succeeding with Customer I... How much do you know about your customers? Who are they? What makes them leave and what makes them l...
Alex on April 22, 2021. 9 min read Your Actionable Guide to Customer Delight Meeting customer expectations is just the bare minimum. To stand out in today’s competitive market...
Alex on April 13, 2021. 7 min read Why a Customer Service Policy is Important & ... You want to provide customers with a great customer service experience. But what does that mean exac...
Alex on April 9, 2021. 9 min read Customer Service Automation: Benefits and How to G... We live in an increasingly connected age where you can get real-time updates on practically any topi...
Alex on March 26, 2021. 8 min read Why Is Customer Service Important: 4 Benefits You ... When Jeff Bezos was asked by CNN what the single most important feature of Amazon’s success wa...
Alex on March 22, 2021. 9 min read 8 Simple Strategies To Get More Happy Customers The customer experience market was valued at $6.5 billion in 2019 and is expected to experience a 17...
