Arjun

Please don't shoot the pianist; he is doing his best.

Arjun

Reporting in with new product updates

Reporting in with new product updates

To this day, we’re still not sure who originally came up with the phrase ‘know thyself’, but I...
How Freshdesk can help you make data-driven decisions

How Freshdesk can help you make data-driven decisi...

Throughout Freshdesk’s journey, we’ve placed a high emphasis on listening to our customers. 7 ye...
The Tip-off from Freshdesk: The Importance of Reporting

The Tip-off from Freshdesk: The Importance of Repo...

If you don’t know what your problems are, you can’t work to solve them. That’s why...
Warning: your notifications are out of date

Warning: your notifications are out of date

Email and the modern digital help desk have always enjoyed a close relationship. Receiving email not...
What’s new in the Freshdesk Marketplace – June 2017

What’s new in the Freshdesk Marketplace – June...

May saw a whole new set of apps enter the Marketplace, and June promises to be even better. From cha...
United We Fall – How Not to Respond to a Crisis

United We Fall – How Not to Respond to a Cri...

It’s been that kind of week for United Airlines. If you’ve heard anything about the story, you k...