Chris Brown

Chris Brown is an award-winning author, keynote speaker, and educator who consults with organizations eager to create and maintain a customer-centric culture. He co-authored The Customer Culture Imperative, winner of the rigorously juried Marketing Book of the Year in 2015.

Chris Brown

How Do You Inspire Employees to Care About Customers?

How Do You Inspire Employees to Care About Custome...

I hear this question all the time from leaders who want to establish a culture of customer centricit...