Ida Jessie Sagina

Ida Jessie Sagina

A Step-by-step Guide for E-commerce Customer Service Strategy

A Step-by-step Guide for E-commerce Customer Servi...

The COVID-19 crisis has pushed us all out of our comfort zones – both merchants and consumers....
Everything You Need To Know About Customer Service Metrics in 2021

Everything You Need To Know About Customer Service...

Tracking productivity and performance of the customer service function emerged as the #1 challenge o...
40+ Customer Service Interview Questions (And What To Look For In The Answers)

40+ Customer Service Interview Questions (And What...

Every business owner, including the founder of one of the most magical places on Earth – Disne...