Julia Samoilenko

An educator, translator, avid reader. Interested in long summer breaks, food, geopolitics, and coffee. In pursuit of proof.

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5 Brilliant Ways to Keep Remote Customer Support Team Productive and Engaged

5 Brilliant Ways to Keep Remote Customer Support T...

The trend for hiring remote teams that fill the specific business role of customer support is certai...
Top 15 Tools to Overcome Productivity Killers for Your Customer Support Team

Top 15 Tools to Overcome Productivity Killers for ...

Measuring the productivity of the customer support team in terms of the overall company profits migh...