Krishna Charan

Coffee-driven tech enthusiast who loves his 'desk' job more than anything.

Krishna Charan

11 Tips to Select the Best Field Service Management Software

11 Tips to Select the Best Field Service Managemen...

When you order something on e-commerce sites like Amazon or order food online, tracking your deliver...
16 Inspiring Customer Service Quotes To Swear By

16 Inspiring Customer Service Quotes To Swear By

When you’re a part of a customer-facing team, it is easy to feel bogged down by the sheer volume o...
Customer Service Process: Build an Evergreen Support Workflow

Customer Service Process: Build an Evergreen Suppo...

Every growing support team needs a standardized customer service process. Without proper guidelines ...
9 Customer Service Examples To Upgrade Your Support

9 Customer Service Examples To Upgrade Your Suppor...

When you think of companies that offer great customer service, the best examples are not one-off mom...
How To Build A Winning Customer Service Culture In Your Company

How To Build A Winning Customer Service Culture In...

What is service culture, exactly? Is it a templated approach to customer service that support teams ...
How To Build A Customer Service Strategy And Drive Repeat Business

How To Build A Customer Service Strategy And Drive...

A good customer service strategy can be extremely rewarding in the age of social media. People love ...
The #1 Guide To Customer Experience Conferences in 2020

The #1 Guide To Customer Experience Conferences in...

Industry events such as customer experience conferences are brilliant learning and networking opport...
The Top 12 Customer Experience Experts You Need To Follow in 2020

The Top 12 Customer Experience Experts You Need To...

In any profession, success comes to those who are constantly evolving, staying updated on current tr...