Krishna Charan

Coffee-driven tech enthusiast who loves his 'desk' job more than anything.

Krishna Charan

7 Customer Service Values that Add Value to your Company

7 Customer Service Values that Add Value to your C...

Successful businesses like Amazon are built on the basis of prioritizing customer service values ove...
6 Ways to Build a World-class Customer Service Team

6 Ways to Build a World-class Customer Service Tea...

Businesses need to get used to a world where pricing is no longer the major differentiator between b...
The #1 Guide to Telecommuting your Customer Support Efficiently

The #1 Guide to Telecommuting your Customer Suppor...

Telecommuting or remote working is no longer only a strategy to scale up your customer service or gl...
The Most Promising CX Virtual Conferences to Attend in 2020

The Most Promising CX Virtual Conferences to Atten...

In the user experience industry, a lot of in-person customer service and customer experience confere...
11 Tips to Select the Best Field Service Management Software

11 Tips to Select the Best Field Service Managemen...

When you order something on e-commerce sites like Amazon or order food online, tracking your deliver...
16 Inspiring Customer Service Quotes To Swear By

16 Inspiring Customer Service Quotes To Swear By

When you’re a part of a customer-facing team, it is easy to feel bogged down by the sheer volume o...
Customer Service Process: Build an Evergreen Support Workflow

Customer Service Process: Build an Evergreen Suppo...

Every growing support team needs a standardized customer service process. Without proper guidelines ...
10 Customer Service Examples To Upgrade Your Support

10 Customer Service Examples To Upgrade Your Suppo...

When you think of companies that offer great customer service, the best examples are not one-off mom...
How To Build A Winning Customer Service Culture In Your Company

How To Build A Winning Customer Service Culture In...

What is service culture, exactly? Is it a templated approach to customer service that support teams ...
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