Michael Pace

Michael Pace is a highly accomplished, dynamic Customer Service leader with distinguished career leading operations and improvement initiatives to achieve best-in-class customer experiences. He serves on the board of the Northeast Contact Center Forum, and is a nationally recognized leader and speaker on Social Media Support and Community strategies. Huffington Post lists Michael as one of the world's top customer service leaders.

Michael Pace

Are You Walking Your Talk?

Are You Walking Your Talk?

As a member of the Board of Directors for the Northeast Contact Center Forum, I have the opportunity...