Nina Godlewski

Nina is a marketing writer at Textline. She graduated from Northeastern University with a bachelor’s in communication studies and has five years of experience as a journalist and content marketer. Before joining Textline, Nina worked as a writer for Fundera, Newsweek, and Business Insider

Nina Godlewski

Why your customers want two-way personalized conversations and how to give them that

Why your customers want two-way personalized conve...

Customers find it most memorable when they’re treated as unique individuals. This is especially tr...
A Customer Support Photo is Worth a Thousand Words

A Customer Support Photo is Worth a Thousand Words

This is part two of a three-part content series between Freshworks and Textline. You can read part o...
Nine reasons your customers want to be able to text support

Nine reasons your customers want to be able to tex...

Texting is one of the most used forms of communication. In the United States alone, 5.5 billion text...