Nina is a marketing writer at Textline. She graduated from Northeastern University with a bachelor’s in communication studies and has five years of experience as a journalist and content marketer. Before joining Textline, Nina worked as a writer for Fundera, Newsweek, and Business Insider
Nina Godlewski on April 5, 2021. 5min read
Why your customers want two-way personalized conve...
Customers find it most memorable when they’re treated as unique individuals. This is especially tr...
Nina Godlewski on January 19, 2021. 5min read
A Customer Support Photo is Worth a Thousand Words
This is part two of a three-part content series between Freshworks and Textline. You can read part o...
Nina Godlewski on November 30, 2020. 6min read
Nine reasons your customers want to be able to tex...
Texting is one of the most used forms of communication. In the United States alone, 5.5 billion text...