I am a marketer with 2+ years of experience. I have performed various roles from content marketing to technology marketing in both the B2B and B2C space. When I'm not at my day job you'll usually find me scouring the internet for news and analysis on NBA, The Premier League and whether or not tomatoes are vegetables.
Rohit Viswanathan about 51 mins ago. 10min read
The Ultimate Guide To Service Recovery
In certain situations, the time period right after a customer has a bad experience is your best oppo...
Rohit Viswanathan about 1 month ago. 7min read
B2B Customer Service: Why It’s Important and How...
It’s common knowledge that the sales and marketing strategies to win over B2B clients are very dif...
Rohit Viswanathan about 2 months ago. 6min read
How Automated Customer Service Can Improve Your Su...
While one minute doesn’t seem like a lot, when it comes to solving problems – conversations ...
Rohit Viswanathan about 3 months ago. 6min read
How To Improve Customer Service With Helpdesk Auto...
No matter the industry, region or product — the true goal of all customer support teams is not jus...
