Sam O'Brien

Sam O'Brien is the Senior Website Optimisation & User Experience Manager for EMEA at RingCentral, a global UCaaS systems provider. Sam has a passion for innovation and loves exploring ways to collaborate more with dispersed teams. He has written for websites such as X-Cart and Vxchnge. Here is his LinkedIn.

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How AI is Transforming the Way Customer Service Teams Work in the 2020s

How AI is Transforming the Way Customer Service Te...

AI was once a concept that belonged in the realm of science fiction. There was even a major Hollywoo...