Michelle about 6 months ago. 5 min read 7 Reasons Why Your Business Needs a Chatbot In the year 2020, nearly 80% of businesses will use a chatbot in one form or another. Chatbots have...
Michelle about 7 months ago. 5 min read How Machine Learning is Optimizing Customer Suppor... Consider all the different ways humans have come to rely on machines to expand their abilities. From...
Hemalatha Sekar about 7 months ago. 5 min read Can Bots Convey Empathy in Customer Interactions? Humans have always loved the idea of robots having feelings. Hollywood has cashed in on this affinit...
Ruju Patel about 8 months ago. 6 min read AI for Customer Care: Addressing the 3 Key Industr... Gone are the days when artificial intelligence (AI) was a mere buzzword. Today, AI is transforming o...
Michelle about 8 months ago. 5 min read Can Artificial Intelligence Drive Customer Loyalty... Artificial Intelligence (AI) has amazing potential to drive customer loyalty. Customer loyalty is a ...
Michael about 8 months ago. 4 min read The Predictive Power Of AI And How To Leverage It ... Advancements in automation and artificial intelligence (AI) have revolutionized the business sector....
Swaathishree Sridhar about 9 months ago. 5 min read 7 Most Innovative Chatbots to Draw Inspiration Fro... Chatbots can be tricky for both brands and customers. While brands have to put a lot of effort to cr...
Akshaya Srikanth about 10 months ago. 7 min read How Chatbots Improve Customer Experience What a customer takes home from a brand is the experience it provides. Gartner proved that customer ...
Michael about 10 months ago. 5 min read AI Customer Service 101: The Basics of Automation ... Many businesses are looking for new ways to incorporate automation into their daily workflows. Thoug...
