Alex about 2 days ago. 6 min read 3 Ways Agent Assist Bots Can Help Your Customer Su... The day in the life of a customer support agent is not an easy one. Between staying on top of assi...
Akshaya Srikanth about 4 weeks ago. 8 min read How Are Customer Service Chatbots Revolutionizing ... Much like every other aspect of virtually running a business, technology has drastically changed cus...
Krishna Charan about 1 month ago. 7 min read 4 Types of Chatbots and their Role in Customer Exp... If businesses were previously skeptical about the potential of chatbots in customer service, there i...
Akshaya Srikanth about 1 month ago. 6 min read AI in Customer Service: A Game Changer for Busines... Do you think the benefits of using artificial intelligence or AI in customer service are massively o...
Akshaya Srikanth about 2 months ago. 9 min read 20 Fascinating Chatbot Applications From Six Key I... What’s common between the customer service offered by a hotel, a retailer, and a bank these days? ...
Akshaya Srikanth about 3 months ago. 6 min read 7 Chatbot Features That Make Your Bot a Success When chatbots were first introduced in customer support, they were only capable of executing rule-ba...
Nicolas Babin about 6 months ago. 4 min read How AI Can Enable Support Teams in the New Normal Covid19 has changed the world we live in. We shop and work differently. Companies have changed their...
Monica Maria about 6 months ago. 9 min read 5 Effective Ways to Improve Agent Productivity wit... Artificial intelligence (AI) helps businesses meet the digitally-inclined customer on their channel ...
Akshaya Srikanth about 7 months ago. 5 min read 4 Ways AI Simplifies Remote Training and Onboardin... How a support agent is introduced to a new role and how they’re coached until they can get up ...
