Michelle about 10 months ago. 5 min read 7 Reasons Why Your Business Needs a Chatbot In the year 2020, nearly 80% of businesses will use a chatbot in one form or another. Chatbots have...
Michelle about 11 months ago. 5 min read How Machine Learning is Optimizing Customer Suppor... Consider all the different ways humans have come to rely on machines to expand their abilities. From...
Hemalatha Sekar about 12 months ago. 5 min read Can Bots Convey Empathy in Customer Interactions? Humans have always loved the idea of robots having feelings. Hollywood has cashed in on this affinit...
Ruju Patel about 12 months ago. 6 min read AI for Customer Care: Addressing the 3 Key Industr... Gone are the days when artificial intelligence (AI) was a mere buzzword. Today, AI is transforming o...
Michelle about 12 months ago. 5 min read Can Artificial Intelligence Drive Customer Loyalty... Artificial Intelligence (AI) has amazing potential to drive customer loyalty. Customer loyalty is a ...
Michael about 12 months ago. 4 min read The Predictive Power Of AI And How To Leverage It ... Advancements in automation and artificial intelligence (AI) have revolutionized the business sector....
Swaathishree Sridhar about 1 year ago. 5 min read 7 Most Innovative Chatbots to Draw Inspiration Fro... Chatbots can be tricky for both brands and customers. While brands have to put a lot of effort to cr...
Akshaya Srikanth about 1 year ago. 7 min read How Chatbots Improve Customer Experience What a customer takes home from a brand is the experience it provides. Gartner proved that customer ...
Michael about 1 year ago. 5 min read AI Customer Service 101: The Basics of Automation ... Many businesses are looking for new ways to incorporate automation into their daily workflows. Thoug...
