Artificial Intelligence

Swaathishree Sridhar about 3 weeks ago . 5 min read

7 Most Innovative Chatbots to Draw Inspiration Fro...

Chatbots can be tricky for both brands and customers. While brands have to put a lot of effort to...

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Akshaya Srikanth about 1 month ago . 7 min read

How Chatbots Improve Customer Experience

What a customer takes home from a brand is the experience it provides. Gartner proved that customer...

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Michael about 2 months ago . 5 min read

AI Customer Service 101: The Basics of Automation ...

Many businesses are looking for new ways to incorporate automation into their daily workflows....

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Dhaval Sarvaiya about 3 months ago . 4 min read

Artificial Intelligence in Customer Service – Po...

Imagine the benefit your business could achieve if every customer interaction was intelligent?...

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Michael about 6 months ago . 6 min read

How Can AI Use Data to Deliver a Great Customer Ex...

If you keep up with recent trends in technology, then you’ve probably been hearing a lot about...

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Michael about 6 months ago . 6 min read

4 Ways Brands Are Using AI to Provide Proactive Cu...

Global AI spending is exploding. According to current trends, it will go from $2 billion in 2018 to...

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Aaron Andre Chichioco about 6 months ago . 5 min read

Creating Worthwhile Customer Experiences Using Art...

Artificial intelligence (AI), once a term often only used in science fiction, is now a daily...

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Emmanuel Doubinsky about 8 months ago . 3 min read

How AI Can Help Your Support Team Handle Rapid Cus...

As your customer base grows rapidly, your support team is left with the difficult job of keeping...

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Myron Monets about 8 months ago . 4 min read

How to Automate Customer Support Without Losing Pe...

In today’s world, you might often encounter an automated service that’s hard to relate to,...

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Michael about 9 months ago . 6 min read

Tips for a Compelling Chatbot Customer Experience

Just last week, we spoke about the dos and don’ts of chatbot conversations. Today, in this post,...

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Swaathishree Sridhar about 9 months ago . 5 min read

Dos and Don’ts of Designing Chatbot Conversa...

Customer support has evolved over the years from the traditional call center to omnichannel support....

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Monica Maria about 10 months ago . 1 min read

Customer Support and AI [Infographic]

Artificial intelligence (AI) is changing how customer support works. It is set to bring unmatched...

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Michael about 10 months ago . 6 min read

How AI is Redefining Retail Customer Service

Artificial intelligence, or AI, is slowly becoming a part of our daily lives. Siri and Alexa are...

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