Varnika Om on April 6, 2022. 7 min read The #1 Guide To Customer Experience Conferences in... With customer experience becoming more important than ever, interactive customer experience conferen...
Varnika Om on January 18, 2022. 3 min read Top 10 Virtual Conferences for CX Professionals in... CX conferences like trade shows, online events, webinars, podcasts and in-person events present an...
Dhawal Kumar on July 29, 2020. 1 min read People, Business and the Pandemic – Measurin... We’ve been hearing a lot about the ‘new normal’ in the face of the current pandemic, and how b...
Nicolas Babin on July 27, 2020. 4 min read How AI Can Enable Support Teams in the New Normal Covid19 has changed the world we live in. We shop and work differently. Companies have changed their...
Akshaya Srikanth on May 28, 2020. 9 min read 11 Experts Share Their Tips on How to Adapt to Wor... If you are working from home for the first time, you may have needed some time to figure out what wo...
Krishna Charan on May 22, 2020. 8 min read Telecommuting: Definition, Benefits & Practic... What is telecommuting? Telecommuting or remote working is a setup for work, where employees don̵...
Sanjana Balaraman on May 21, 2020. 4 min read Rethink CX: Contact Center Solutions for Tumultuou... Freshworks, in collaboration with Micah Solomon, customer experience expert and bestselling author, ...
Akshaya Srikanth on May 19, 2020. 11 min read 30 Remote Work Software That You Wish You Knew abo... Brands such as Google and Facebook have recently announced that they plan on working remotely for th...
Dhawal Kumar on May 18, 2020. 5 min read 8 Things You Need to Know About the Paycheck Prote... The Paycheck Protection Program (PPP) was introduced by the US Small Business Administration as a pa...
![People, Business and the Pandemic – Measuring the Long-Term Impact of COVID-19 [An Infographic]](https://blog-assets.freshworks.com/freshdesk/wp-content/uploads/2020/07/28200838/People_Cover.png)
