Dhawal Kumar on July 29, 2020. 1 min read People, Business and the Pandemic – Measurin... We’ve been hearing a lot about the ‘new normal’ in the face of the current pandemic, and how b...
Nicolas Babin on July 27, 2020. 4 min read How AI Can Enable Support Teams in the New Normal Covid19 has changed the world we live in. We shop and work differently. Companies have changed their...
Akshaya Srikanth on May 28, 2020. 9 min read 11 Experts Share Their Tips on How to Adapt to Wor... If you are working from home for the first time, you may have needed some time to figure out what wo...
Krishna Charan on May 22, 2020. 8 min read The #1 Guide to Telecommuting your Customer Suppor... What is telecommuting? Telecommuting or remote working is a setup for work, where employees don̵...
Sanjana Balaraman on May 21, 2020. 4 min read Rethink CX: Contact Center Solutions for Tumultuou... Freshworks, in collaboration with Micah Solomon, customer experience expert and bestselling author, ...
Akshaya Srikanth on May 19, 2020. 11 min read 30 Remote Work Software That You Wish You Knew abo... Brands such as Google and Facebook have recently announced that they plan on working remotely for th...
Dhawal Kumar on May 18, 2020. 5 min read 8 Things You Need to Know About the Paycheck Prote... The Paycheck Protection Program (PPP) was introduced by the US Small Business Administration as a pa...
Rohit Viswanathan on April 22, 2020. 8 min read How the E-Commerce and Logistics Industry can Adap... During the COVID-19 crisis, the spotlight is on the e-commerce and logistics industry when it comes ...
Rohit Viswanathan on April 21, 2020. 5 min read 5 Business Survival tips for SMEs During the Curre... With the ongoing COVID-19 crisis, work-life has slowed to a crawl in most parts of the world, and re...
![People, Business and the Pandemic – Measuring the Long-Term Impact of COVID-19 [An Infographic]](https://blog-assets.freshworks.com/freshdesk/wp-content/uploads/2020/07/28200838/People_Cover.png)
