Sheela Sakariya about 3 weeks ago. 2 min read How your support team can handle escalations &... Despite the global pressure of finding ways to solve customer challenges in the new normal, business...
Aysha Shereen about 1 month ago. 7 min read How to Build a Dynamic Customer-Focused Culture in... “There is only one boss. The Customer.” – Sam Walton Customer focus is not a buzzword that...
Akshaya Srikanth about 1 month ago. 9 min read The Complete Guide to 24/7 Support Scaling your team to provide assistance around the clock might sound like a mammoth task. However, w...
Ezekiel Cohen about 2 months ago. 9 min read Customer Retention Gets Tough. Here’s How to Dea... If you want your business to succeed, it’s not enough to just bring in new customers over and over...
Akshaya Srikanth about 2 months ago. 7 min read Why E-commerce Chatbots are a Must-have for Busine... Providing excellent customer service is a necessity for any e-commerce store. No matter how good you...
Camille Rasmussen about 2 months ago. 3 min read 5 Ways You Can Show the Value and ROI of CX Do you believe your company understands the value of its customer experience (CX) programs? If not, ...
Ryan about 2 months ago. 5 min read Getting Actionable Insights from Customer Support ... We’re in a world where the customer is king. We rely on them to reach out to us, tell us how they ...
Ruju Patel about 2 months ago. 4 min read The Importance of Human Translation in Multilingua... As a business grows, so does the focus on building and maintaining strong customer relationships. Bu...
Natalia Tobajas about 3 months ago. 5 min read 3 Tips to Help Your Support Team Thrive Through th... Some markets are starting to get ready for an upcoming (and progressive) return to the workplace. Af...
