Sarah Chambers on June 16, 2021. 7 min read How To Understand Customer Touch Points And Their ... Jenny wakes up every morning at 8 am. While sipping her coffee, she opens up your company’s app to...
Sarah Chambers on June 14, 2021. 6 min read What Is The Business Importance Of Customer Satisf... To nobody’s surprise, sturdy success starts with good foundations. While the building materials ha...
Akshaya Srikanth on June 11, 2021. 7 min read 12 Excellent Customer Service Phrases for Everyday... Your customer’s perception of you and your brand can be shaped in a single customer service intera...
Alex on June 9, 2021. 9 min read 7 Causes of Call Center Stress (And How to Fix The... Working at a call center isn’t easy. In fact, over half of call center employees feel burned o...
Sarah Chambers on June 4, 2021. 6 min read 6 Tricky Customer Service Challenges And How To So... About 82% of customers deeply value convenience, friendliness, and human touch when it comes to thei...
Alex on June 3, 2021. 8 min read The Complete Guide to Delivering an Omnichannel Cu... Customers have more options than ever. This is great from a customer point of view, but for business...
Akshaya Srikanth on May 26, 2021. 12 min read What Is Customer Effort Score? [Free CES Survey Te... Improving your company’s customer experience score by just 10% can boost revenue by more than $1 b...
Sydney Brouwer on May 25, 2021. 3 min read Experience inflation and ‘the need for speed... A few months ago it was time for the periodic service of my car. Now I have to say that my car could...
Sarah Chambers on May 24, 2021. 6 min read 5 Customer Service Principles That Elevate Your Bu... Customer service is a key part of any business and the modern customer has higher expectations than ...
![What Is Customer Effort Score? [Free CES Survey Template Included]](https://blog-assets.freshworks.com/freshdesk/wp-content/uploads/2019/02/18212758/Customer_effort_score-604x270.png)
