Customer Support

16 Inspiring Customer Service Quotes To Swear By

16 Inspiring Customer Service Quotes To Swear By

When you’re a part of a customer-facing team, it is easy to feel bogged down by the sheer volume o...
8 Ways Technology in Customer Service Will Evolve in 2020

8 Ways Technology in Customer Service Will Evolve ...

How Will Technology Improve Customer Service? Did you think you would see a day when brands would us...
Customer Service Process: Build an Evergreen Support Workflow

Customer Service Process: Build an Evergreen Suppo...

Every growing support team needs a standardized customer service process. Without proper guidelines ...
17 Customer Service Apps That Make Supporting a Breeze

17 Customer Service Apps That Make Supporting a Br...

Customer service plays a crucial part in guiding a business to success. You need to have well though...
A Guide to Video Technology for Support Teams

A Guide to Video Technology for Support Teams

In our previous blog on video support, we discussed how video technology is changing the customer su...
Four Ways Video is Changing the Customer Support Landscape

Four Ways Video is Changing the Customer Support L...

Ask most people to describe a customer service interaction, and they’ll likely give examples of te...
The Definitive Guide to Customer Service Standards in 2020

The Definitive Guide to Customer Service Standards...

Customer service is what truly makes or breaks your business. Every interaction your support team ha...
5 Ways A Helpdesk Benefits Your Customer Service Team

5 Ways A Helpdesk Benefits Your Customer Service T...

Every business has to serve its customers – that is the basis on which a successful business r...
How Your Autoresponder Emails Can Make or Break Your Support Efforts

How Your Autoresponder Emails Can Make or Break Yo...

We’ve all been there – a recent purchase arrived late, you got something completely differen...
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