Alex on April 9, 2021. 9 min read Customer Service Automation: Benefits and How to G... We live in an increasingly connected age where you can get real-time updates on practically any topi...
Nina Godlewski on April 5, 2021. 5 min read Why your customers want two-way personalized conve... Customers find it most memorable when they’re treated as unique individuals. This is especially tr...
Krishna Charan on March 24, 2021. 7 min read How to Get Retail Customer Experience Right in a D... The importance of the retail customer experience has increased multifold over the pandemic, even at ...
Akshaya Srikanth on March 4, 2021. 9 min read How To Become a Customer-Centric Business (Strateg... In a world where growth and revenue fuel business decisions, it comes as no surprise that customer-c...
Alex on February 28, 2021. 9 min read How to Improve Customer Service: Top 10 Practical ... Like most business leaders, you want your company to provide a great customer service experience. Yo...
Krishna Charan on February 11, 2021. 9 min read How to Create a Customer Service Plan that Drives ... You have the perfect product and competitive pricing to carve a special place for your brand in the ...
Sergey Bykov on December 18, 2020. 7 min read How to Integrate Freshdesk with SQL Server for Adv... Every organization is unique. A customer service solution that works for one company may not work fo...
Krishna Charan on July 21, 2020. 7 min read 7 Customer Service Values that Add Value to your C... Successful businesses like Amazon are built on the basis of prioritizing customer service values ove...
Anastasia Savelieva on July 9, 2020. 4 min read What is Email Tracking and How to Use it for Custo... People barely consider email tracking to be a new thing these days. Salespeople and marketers have b...
