Sergey Bykov about 1 month ago. 7 min read How to Integrate Freshdesk with SQL Server for Adv... Every organization is unique. A customer service solution that works for one company may not work fo...
Krishna Charan about 6 months ago. 7 min read 7 Customer Service Values that Add Value to your C... Successful businesses like Amazon are built on the basis of prioritizing customer service values ove...
Anastasia Savelieva about 6 months ago. 4 min read What is Email Tracking and How to Use it for Custo... People barely consider email tracking to be a new thing these days. Salespeople and marketers have b...
Hemalatha Sekar about 7 months ago. 4 min read Resuming business operations? Here’s a checklist... The COVID -19 pandemic has overstretched customer support teams across all industries. Many or...
Krishna Charan about 8 months ago. 8 min read The #1 Guide to Telecommuting your Customer Suppor... Telecommuting or remote working is no longer only a strategy to scale up your customer service or gl...
Dhawal Kumar about 9 months ago. 6 min read 4 CX Leaders on How to Build a Community All of us are in the expectations business now, and with customer expectations reaching an all-time ...
Krishna Charan about 10 months ago. 7 min read 11 Tips to Select the Best Field Service Managemen... When you order something on e-commerce sites like Amazon or order food online, tracking your deliver...
Elisabeth Powell about 10 months ago. 4 min read Using AI and Knowledge Management to Delight Custo... For companies in competitive markets, customer support is a key differentiator. In fact, it can be o...
Rohit Viswanathan about 12 months ago. 9 min read A Step by Step Guide to Winning at Social Media Cu... What is Social Media Customer Service? We live in an era where everything you sell is connected in o...
