Updates and News

Truly Embrace Customer Appreciation with Freshdesk’s AI-powered Thank You Detector

Truly Embrace Customer Appreciation with Freshdesk...

You have just started work and your calendar looks packed for the rest of the day. There are several...
Get These Freshworks Marketplace Apps to Simplify Your Tasks

Get These Freshworks Marketplace Apps to Simplify ...

Welcome to yet another app round-up where we have put together some of the recently added Marketplac...
Introducing Field Service Management

Introducing Field Service Management

Some customer problems need to be solved in person.  A broken washing machine, a stalled car, or a ...
Check Out the Latest Additions to the Freshdesk Marketplace

Check Out the Latest Additions to the Freshdesk Ma...

Welcome to our monthly round-up, where we share with you some of the latest additions to the Freshde...
Kick Up Your Help Desk Productivity with These New Apps from the Freshdesk Marketplace

Kick Up Your Help Desk Productivity with These New...

The all-new Freshworks Marketplace is in full swing and in case you haven’t had a look at it y...
Can You Measure Customer Happiness?

Can You Measure Customer Happiness?

The way brands engage with customers in today’s interconnected world is constantly changing. Tied ...
Here’s What is New on the Freshdesk Marketplace!

Here’s What is New on the Freshdesk Marketplace!

Here’s a quick look at the apps that made it to the Freshdesk Marketplace this month! Each of thes...
Welcome the Latest Additions to the Freshdesk Marketplace

Welcome the Latest Additions to the Freshdesk Mark...

It’s been yet another eventful month, with a number of new and interesting apps making their entry...
Freshdesk Wins Four Customer Support Software Awards by FinancesOnline

Freshdesk Wins Four Customer Support Software Awar...

Year after year, the Freshdesk team works hard to ensure that we are consistently  improving the UI...
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