Updates and News

The #1 Guide To Customer Experience Conferences in 2022

The #1 Guide To Customer Experience Conferences in...

With customer experience becoming more important than ever, interactive customer experience conferen...
Top 10 Virtual Conferences for CX Professionals in 2022

Top 10 Virtual Conferences for CX Professionals in...

CX conferences  like trade shows, online events, webinars, podcasts and in-person events present an...
Harness the Power of Personalized Support Solutions With the Amazon Connect + Freshdesk Integration

Harness the Power of Personalized Support Solution...

Customer-facing organizations are constantly on the lookout for a customer support solution that can...
Gartner recognizes Freshworks as a ‘Visionary’ in Customer Service

Gartner recognizes Freshworks as a ‘Visionar...

We’re thrilled to announce that Gartner has recognized Freshworks as a ‘Visionary’ for...
Introducing Automations for Field Service Management

Introducing Automations for Field Service Manageme...

Field technicians, as part of their service workflow, are required to execute certain repetitive tas...
Idea to Product – Freshworks’ Style of Building Products

Idea to Product – Freshworks’ Style of...

Founded in 2010, Freshworks is a global SaaS firm that provides customer engagement solutions for or...
16 Inspiring Customer Service Quotes To Swear By

16 Inspiring Customer Service Quotes To Swear By

When you’re a part of a customer-facing team, it is easy to feel bogged down by the sheer volume o...
Freshdesk Mobile App Facelift – Five Features that Change Your Support Game

Freshdesk Mobile App Facelift – Five Feature...

Today’s consumers expect a prompt, seamless support and service experience across all touchpoi...
Beat the Holiday Season Crunch with these Freshdesk Marketplace apps

Beat the Holiday Season Crunch with these Freshdes...

It’s official! We’re the fastest-growing ecosystem in the world. There are 885 apps listed on th...
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