Swaathishree Sridhar about 1 year ago. 10 min read Secret Sauce Interview with Miuros Miuros is an AI-powered solution that helps companies reduce all types of churn by leveraging their ...
Swaathishree Sridhar about 1 year ago. 11 min read Rocketium’s Secret Sauce to Customer Support Rocketium is a cloud-based software that lets users create, automate, and edit their own videos with...
Swaathishree Sridhar about 2 years ago. 9 min read Heap’s Secret Sauce to Customer Support Heap is an analytics library and SaaS product that captures user interactions on the web and mobile ...
Monica Maria about 2 years ago. 22 min read Hootsuite’s Secret Sauce to Customer Service Hootsuite is a social media management software, that lets their customers manage all their social p...
Swaathishree Sridhar about 2 years ago. 6 min read PlayVox’s Secret Sauce to Great Customer Sup... When we heard that customer support and customer success go hand in hand at PlayVox, it got us think...
Akshara Sruthi G about 2 years ago. 9 min read Trouva’s Secret Sauce to Great Customer Support:... Trouva is a marketplace that brings together hundreds of the best independent boutiques with a physi...
Monica Maria about 2 years ago. 6 min read Timely Resolution is POSist’s Secret Sauce t... POSist is a cloud-based Restaurant Technology Platform that provides complete automation of restaura...
Monica Maria about 3 years ago. 6 min read Be human, be there for the customer — FeedlyR... We interviewed Petr Pinkas, from Feedly, for our secret sauce series. Hear from him as he tells us a...
Monica Maria about 3 years ago. 6 min read “Step On the Other Side of the Keyboard”, says... Swappa is an e-commerce marketplace that helps facilitate the sale of gently used electronic devices...
