Swaathishree Sridhar on August 13, 2019. 10 min read Secret Sauce Interview with Miuros Miuros is an AI-powered solution that helps companies reduce all types of churn by leveraging their ...
Swaathishree Sridhar on July 26, 2019. 11 min read Rocketium’s Secret Sauce to Customer Support Rocketium is a cloud-based software that lets users create, automate, and edit their own videos with...
Swaathishree Sridhar on February 8, 2019. 9 min read Heap’s Secret Sauce to Customer Support Heap is an analytics library and SaaS product that captures user interactions on the web and mobile ...
Monica Maria on January 30, 2019. 22 min read Hootsuite’s Secret Sauce to Customer Service Hootsuite is a social media management software, that lets their customers manage all their social p...
Swaathishree Sridhar on September 7, 2018. 6 min read PlayVox’s Secret Sauce to Great Customer Sup... When we heard that customer support and customer success go hand in hand at PlayVox, it got us think...
Akshara Sruthi G on July 23, 2018. 9 min read Trouva’s Secret Sauce to Great Customer Support:... Trouva is a marketplace that brings together hundreds of the best independent boutiques with a physi...
Monica Maria on May 30, 2018. 6 min read Timely Resolution is POSist’s Secret Sauce t... POSist is a cloud-based Restaurant Technology Platform that provides complete automation of restaura...
Monica Maria on May 3, 2018. 6 min read Be human, be there for the customer — FeedlyR... We interviewed Petr Pinkas, from Feedly, for our secret sauce series. Hear from him as he tells us a...
Monica Maria on April 30, 2018. 6 min read “Step On the Other Side of the Keyboard”, says... Swappa is an e-commerce marketplace that helps facilitate the sale of gently used electronic devices...
