“I personally believe that Freshdesk will continue to be a huge benefit to us in the long run. The number of new APIs and features Freshdesk keeps introducing to its platform is phenomenal.”  - Scott Abbey, Head of Global Customer Service, CeX WeBuy

You focus on growing your business. Let Freshdesk do the rest.

Deliver personalized customer support and retain customers with little to no effort from your end.
 

Freshdesk

Save 10%  

on all Freshdesk plans, starting from $15/agent/month.

Save 10%

on all Freshdesk plans, starting from €15/agent/month.

Save 10%

on all Freshdesk plans, starting from R229/agent/month.

Save 10%

on all Freshdesk plans, starting from £12/agent/month.

Save 10%

on all Freshdesk plans, starting from ₹999/agent/month.

Save 10%

on all Freshdesk plans, starting from A$25/agent/month.

Track, prioritize, and manage customer requests effortlessly and create better customer experiences.

Email and social media ticketing

Automatic ticket assignment

Smart automations

Knowledge base

SLA management

Business hours

650+ marketplace apps

Advanced reporting

Data center location

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Freshchat

Save 10%  

on all Freshchat plans, starting from $15/agent/month.

Save 10%

on all Freshdesk plans, starting from €15/agent/month.

Save 10%

on all Freshdesk plans, starting from R229/agent/month.

Save 10%

on all Freshdesk plans, starting from £12/agent/month.

Save 10%

on all Freshdesk plans, starting from ₹999/agent/month.

Save 10%

on all Freshdesk plans, starting from A$25/agent/month.

Deliver quick and effortless customer service through conversational messaging and AI-powered bots

Up to 2000 FREE bot sessions per month

Canned responses

Marketplace apps

Facebook Messenger

WhatsApp Business

Apple Business Chat

Advanced automations

Co-browsing

CSAT and team performance reports

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Freshcaller

Save 10%  

on all Freshcaller plans, starting from $15/agent/month.

Save 10%  

on all Freshdesk plans, starting from $15/agent/month.

Save 10%  

on all Freshdesk plans, starting from R229/agent/month.

Save 10%  

on all Freshdesk plans, starting from £12/agent/month.

Save 10%  

on all Freshdesk plans, starting from ₹999/agent/month.

Save 10%  

on all Freshdesk plans, starting from A$25/agent/month.

provide exceptional voice service with an intuitive, all-in-one contact center solution.

Up to 2000 FREE incoming minutes per month

Advanced call metrics

Bring your own carrier

Wait queues

Call barging

Call monitoring

Power dialer

Holiday routing

Advanced reporting

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How Freshdesk can help you

Grow loyal customers

Access customer data you need to personalize communication with 650+ quick integrations. 

Automate your support

Focus on growth by getting repetitive, time-consuming tasks out of the way using smart automations.

Level up your business

Gain valuable insights on team performance and customer satisfaction with one-click reports.