Hear from the leaders who have disrupted CX with a digital-first strategy and achieved exponential growth for their business.  CX leaders from the buzziest brands across retail, edtech, food delivery, fintech, and more are here to share their secret to success. 


Learn how they Re:Solve with speed, empathy, and ease.

Learn from world-class CX leaders, Disrupt the status quo, Win with transformative experiences.

Keynote Speakers

Adam Gilchrist

Cricket Leader, World Vision Ambassador and Patron of Ronald McDonald House WA

ESPN's 'most exhilarating cricketer of the modern age' and holder of multiple international records 

Shiza Shahid 

Entrepreneur, Impact-Leader, Co-founder - Our Place, Co-founder - The Malala Fund

Acclaimed humanitarian and tech innovator featured on TIME's "30 Under 30 People Changing the World"

Watch the keynotes now

Vidyanand Krishnan 

Chief Customer Officer


Alex Huntley

Head of Customer Experience


Marcus Terry 

Head of CX Strategy


Allian Marie Sheila Garcia

Process Innovations Consultant

Philippine Seven Corporation

Marie-Rose Daya Tchangoum

GM CX & Services

MTN Cameroon 

Ramneek Khurana

Co-Founder & Head of Product


Roland Naidoo 

Head of Operations


Mohnish Jaiswal

Vice President - Operations


Pradeep Rathinam

Chief Customer Officer


Kannan Rajaratnam 

Director of Customer Operations


Mustehsan Siddiqui

Manager of Digital Operations CX

Landmark Group

Uncover the secret to customer delight with Freshworks.

Access 12 immersive sessions from 10 global brands across 3 tracks with curated masterclasses!

Watch on-demand

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