Defining the new normal for SMBs in a post-pandemic world

It’s official. Daily life has come to a standstill due to the chaos caused by COVID-19. Needless to say, among those most affected are predominantly SMB businesses.

But, what’s coming next?

One thing is for certain - Businesses will have to up their CX game.

Fret not. We’re here to answer your questions.

We are organizing an exclusive webinar on Defining the new normal for SMBs in a post-pandemic world. Our speaker, Mr. Chan Kee Siak will talk about the impact of this pandemic on SMBs and offer insight on the best practices to deliver great CX to gain trust and bounce back. Learn more about:

An exclusive webinar on the impact, challenges, and best practices for SMBs post-COVID-19. 

We will also have an interactive Q&A session at the end of the webinar to answer all your queries.

Note: We do not offer any e-certificate for registering and attending this webinar.

About the speaker

Chan Kee Siak
Founder & CEO - Exabytes Group

Started humbly as a helper at his father’s hawker store, Chan enrolled in a local college at 18 years old, selling PC hardware on a part-time basis to earn his tuition fees. To grab the once in a lifetime opportunity, Chan dropped out of college to concentrate on his online business. Under the leadership of Chan, today the Exabytes Group consists of 12 subsidiaries, with businesses ranging from web hosting to eCommerce and e-Deliveries, serving over 140,000 businesses with over 1 million users in 121 countries. Besides being the local director of Founder Institute, Chan is also the president of the Internet Alliance, Malaysia, and the honoree of TOYM (Top Outstanding Young Malaysian), 2015.