To bot or not: Delight made easy with chatbots & AI
Customer loyalty has taken a severe hit in the post-pandemic world, making customer retention a major priority together with growth. The search for safe, contactless solutions is driving customers away from traditional/physical touchpoints and is taking them online in search for meaningful engagement. Enter chatbots, generally touted as the technology that helps improve service speed. However, customers often are not enthusiastic about bots.
So, the question still remains - to bot or not, and which route should brands in SEA follow to wow their customers and prospects. Join us for a comprehensive webinar, as we demystify chatbots and AI!
Date & Time
November 30, 2021
3PM MYT
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You’ll receive your registration details via email soon. We’re excited to see you on November 30th!
Featuring
Ramya Devi
Senior Product Consultant - APAC - Freshworks
With over 5+ years of experience in customer-centric roles in the SaaS space, Ramya works with different SMBs & mid-market organizations helping them transform & enhance their customer engagement, & customer service functions. As the Senior Partner Sales Engineer at Freshworks Inc., she spearheads the pre-sales initiatives across different countries in the Asia Pacific Region
Sue Tan
Sales & Marketing Manager
Master Concept
Sue is the Sales & Marketing Manager in Master Concept Malaysia office. As Freshworks preferred partner, she helps local business from startup, SME to larger enterprise getting success on digital transformation by using diverse products under Freshworks.
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PentHouse (Lv27), Centrepoint South, Mid Valley City, Lingkaran Syed Putra, 59200 Kuala Lumpur, Malaysia. sales.my@hkmci.com +603 2096 9611
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