Freshdesk is officially born. Girish and Shan start working on the first prototype of the product.
Freshdesk is launched publicly and four days later, we sign our first customer - Atwell College, Australia.
Freshdesk becomes Tiger Global's first investment in the SaaS space, and raises its second round of funding worth $5 million from both Tiger Global and existing investors, Accel Partners.
Freshdesk introduces game mechanics and aims to make customer support fun for agents.
Freshdesk raises its third round of funding worth $7 million from existing partners, Accel Partners and Tiger Global.
Freshdesk becomes Google Capital’s first foreign investment with a $31M Series D round.
Freshdesk announces that it has crossed the 30,000 customer mark and still going strong.
Freshdesk raises its Series E funding worth $50 Million from existing investors, Accel Partners, Tiger Global and Google Capital.
Freshdesk acquires mobile engagement platform Konotor to extend mobile-first customer support.
Freshdesk acquires file collaboration platform Framebench to enhance customer support experience.
Freshdesk launches Hotline, an in-app real-time messaging service for mobile-first businesses.
Freshdesk acquires social chat platform, Chatimity to scale infrastructure and enhance live chat capabilities across its suite of products.
Freshdesk raises its Series F funding worth $55 Million from Sequoia Capital India and Accel.
Freshdesk acquires data integration platform Pipemonk to strengthen its integration ecosystem.