When your software’s breaking down and your service portal is breaking up, there's only one team that’s got your back: the Freshdesk Devops team.
The Devops team is responsible, amongst other things, for security, performance, maintenance and upgrades. This means, they’re the ones who make sure that, no matter how fast we grow, the apps will scale and continue to help our customers achieve their goals (and this is no mean feat; our customer base grew by 400 percent in 2013). They’re also the people who make sure that our data is as safe and secure as it can get. If that sounds like something you’d enjoy doing, check out our open positions.