And that’s not all
Support on the go
Agents can access the full power of helpdesk and respond to customer requests even when they’re away with Freshdesk mobile app.
Extend your support capabilities
You can bring customer context and information to support by linking your helpdesk with tools you use like CRMs, payment solutions etc.
Track and measure what you do
Our suite of ready to use reports can be used to track key metrics and identify trends on ticket volume, bottlenecks, team performance and more.