FRESHDESK VS. OTHER HELPDESKS

Looking for a Freshdesk alternative?

Finding the right customer service software is not easy. What you really need to look for is a team that’s sitting on the other side willing to go the extra mile to make it work. Apart from being able to manage customer service seamlessly, here’s why 40,000+ businesses worldwide trust Freshdesk.

21 day free trial. No credit card required.

Are you comparing different solutions for customer service?

We’ve made it easy for you to find out how Freshdesk’s innovative approach to customer service compares against other solutions.

Why should you choose Freshdesk?

We’re here to help you grow, right from day one.

We, at Freshdesk, share the same mission as you - we want to create customers for life. We value relationships that are built on trust, honesty, and respect. We realize that transactions are short-lived, and we emphasize on getting started the right way, right away.

Brewdog uses Freshdesk to deliver stellar customer service

Say goodbye to steep learning curves!

Let’s face it — nobody likes to wait forever to get familiar with a new solution. That’s why we have made navigating through Freshdesk beautifully straight-forward. Our intuitive onboarding process allows for contextual learning, and gears you up to go live in no time. You can rely on our team of experts to help you with setting up your Freshdesk account, in case you need an extra pair of helping hands.

Hamleys went live with Freshdesk in 48 hours

What you see is what you get.

We are invested in the success of your business, not your wallets. You can choose a pricing plan that suits your businesses, without worrying about any hidden costs.

Ran into a problem? We're available 24/7 to fix it.

The worst thing that can happen to someone looking for assistance is being told to wait. We understand that the faster we resolve your issues, the sooner you can get back to resolving your customers’ issues. So, we get the importance of good and timely customer service, and our team of product experts are available around-the-clock to help you.

Open Study College is happy with Freshdesk's customer service

Intuitive UI that is designed to boost agent productivity

What our customers love about Freshdesk is that it is easy to customize Freshdesk to accommodate your changing business needs. You don’t need an army of developers to maintain our platform.

You can leverage a range of 650+ cutting-edge applications from the Freshworks Marketplace to build robust workflows that are tailored to the unique requirements of your business.

The customer service team at Lesley University was blown away when they saw Freshdesk

Make Freshdesk work for your business, not the other way round.

What our customers love about Freshdesk is that it is easy to customize and accommodate your changing business needs. You don’t need an army of developers to maintain our platform.

You can leverage over 650+ cutting-edge applications from the Freshworks Marketplace to build workflows that are tailored to your unique requirements.

G M tour travel uses Freshdesk to offer customer service

What is the ROI of Freshdesk?

Freshdesk powers 3 million conversations per day in 30+ languages across 150 countries.
Our customers proudly report -

Helpdesk ROI calculator

See how Freshdesk helps you save money and makes your support team more efficient!

Sign up for a free trial today

21 days. Unlimited agents. No strings attached. No credit card required.