Sales and Marketing
IT Service Management
Leverage a flexible, end-to-end, AI-powered enterprise platform to unify customer experiences
By Use Case
Choose Freshdesk instead. With easy-to-use, powerful features available right out of the box, there are no hidden costs for you to support customers
Support software made so simple and intuitive, you can sign in and start supporting customers without any additional training.
We don’t believe in charging extra for support. No matter what plan you are on, our support team is ready to help you any time.
Setup crucial support channels like Phone and Chat with one click inside Freshdesk. No need for third-party bridges, integrators or software.
No hidden clauses, no extra charges, no need to pay more for out-of-the-box features. With Freshdesk, you only pay for what you want.
Powerful, easy-to-use automations handle assigning, categorizing, managing, and escalating tickets so your agents can focus on helping customers.
Chat with your team inside Freshdesk with Freshconnect to collaborate and resolve issues faster.
Automatically prevent multiple agents from answering the same ticket and protect customers from spam
Assign tickets automatically based on agent skill sets or their current load and ensure faster responses.
Customer support should be easy. At Freshdesk, we try to keep things simple so you can focus on supporting your customers. Here are some things you won’t have to pay for if you use Freshdesk:
If not, try out and see how Freshdesk can simplify your support. We’re sure you’ll be impressed. If you decide to switch to Freshdesk instead of Dynamics, our support specialists will get in touch with you to ensure a smooth transition from Parature.
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