If you’re looking for a helpdesk that is easy to use, packs powerful features and provides good value for money, Freshdesk offers all of it right out of the box.
Freshdesk is the only helpdesk that lets you chat with your team right inside a ticket with Team Huddle.
Create your own custom ticket statuses to indicate the exact stage the ticket is in your helpdesk.
Distribute tickets equally among agents based on skill sets and avoid assigning tickets manually.
These are just a preview into our expansive suite of features. Click here to see a list of all features.
Evaluate Freshdesk for yourself. We’re sure you’ll be impressed. If you decide to make the switch, migrating all your data from Zendesk is as simple as a click. If you’re looking for your first ever helpdesk, you can just easily import your mailbox. So, what are you waiting for?