Contact Center ROI Calculator

your support operations

Number of support agents

Avg. number of support tickets per month

% of customer interactions over phone

% of customer interactions over web channels

% of customer interactions over self service

Error: Total percentage should be equal to 100

Avg. handle time of phone call (in minutes)

With Freshdesk, your organization will realize returns of

Return on Investment

Time savings equivalent to

Payback-period

Want to know how Freshdesk delivers these returns?

Calculation based on Forrester TEI study on Freshdesk.