Customer Experience
Sales and Marketing
IT Service Management
HR Management
Freshworks Neo
Leverage a flexible, end-to-end, AI-powered enterprise platform to unify customer experiences
North America
Europe
Latin America
Asia Pacific
By Size
By Use Case
By Industry
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Discover the ROI of Freshdesk
Number of support agents
Avg. number of support tickets per month
% of customer interactions over phone
% of customer interactions over web channels
% of customer interactions over self service
Total percentage should be equal to 100
Avg. handle time of phone call (in minutes)
With Freshdesk, your organization will realize returns of
Return on Investment
Time savings equivalent to
Payback-period
Calculation based on Forrester TEI study on Freshdesk.
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