Freshdesk recognized as a ‘Visionary’ in the 2020 CRM CEC Gartner Magic Quadrant. Details here
Sales and Marketing
IT Service Management
Leverage a flexible, end-to-end, AI-powered enterprise platform to unify customer experiences
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Embed answers and show a contact form on your website with the help widget
Embed a form on your website or inside your product that allows customers to ask questions.
Show helpful solutions based on where your customers are on your website.
Detect when your customers are ‘rage clicking’ or frustrated. Proactively reach out to them and offer help.
Make the widget reflect your brand by customizing how it looks like on your website.
The complete feature list includes all features available in Freshdesk, a brief description of each feature, and its plan information.
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