Freddy AI for CX
Deliver effortless customer experiences with Freddy AI.
Leverage a flexible, end-to-end, AI-powered enterprise platform to unify customer experiences
By Use Case
Back to Glossary
In customer support, there is a constant flurry of incoming tickets. Making sure that each ticket is prioritized and assigned to the right team or the right agent is challenging. However, with Auto Triage, a Freddy-AI-powered feature, you can automatically update ticket properties and classify incoming tickets. The best part about the feature is that Freddy AI constantly learns and improves performance and reliability.
Thank You Detector
21-day free trial. No strings attached. No credit card required.
Sorry, our deep-dive didn’t help. Please try a different search term.