Freddy AI for CX
AI-powered CX automation suite to deliver effortless customer experiences.
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Forums are used by businesses to engage with users visiting their support portal. Forums help foster a community where users can share tips and tricks, help each other out and voice their opinions about your product or service. Here are the four kinds of forums and what they mean:
Community forums, with moderation capabilities, give more control to companies. They can control spam and make sure that your topics/posts are always relevant.
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