Why should you choose Freshdesk?
Get started in minutes
Freshdesk does not require a complicated or time-consuming onboarding process. You can sign up, get your team on board and start supporting customers in no time.
Help customers find answers instantly
Build a vast knowledge base with help guides, how-tos, and FAQs on Freshdesk to help your customers find answers to their most common questions on their own.
Extend your capabilities
Make the most out of your account by integrating with apps such as Freshsales CRM, Sugar CRM, Slack, and more from the Freshdesk marketplace.
Be where your customers are
Provide contextual customer support and engage with your customers across email, chat, phone, and social.
Generate reports in a click
Customize and build reports to track metrics that matter the most to you and your team, without requiring a data scientist or a developer.
Stay safe with our security net
Freshdesk is GRPR and HIPAA compliant and lets you host data in centers across the globe and offers IP whitelisting, custom email servers and SAML SSO.