Customer support is an ever-evolving industry with a remarkably simple goal — to give a pleasant experience for their customers. In the last four years, companies have invested 50% more than what they used to, to deliver innovative customer support.
Brands of all kinds have seen a vast migration in customer queries from emails and phones to social messaging and live chat. While the customer demographic is getting smarter by the day, here are 30 tips that can help you render the best customer support through live chat.
The Following Chat Support Tips Help You:
– Reduce Customer Churn
– Boost Customer Satisfaction
– Gain Customer Loyalty
– Cut Down Operating Costs