We provide dedicated assistance to help you migrate

Transferring your existing Desk.com data to a new helpdesk might seem daunting. But with Freshdesk, we make sure your transition is smooth and seamless. A dedicated account manager will assist you with the import of your data, contacts and workflows.

Data migration

We’re trusted by over 150,000 customers

Unlike Desk.com, we aren’t shutting down in 2020. We’re trusted by some of the biggest global brands like Pearson, Harvard University and Hamleys. We’ve been featured on the Gartner Magic Quadrant for a second successive year, and have also been certified as G2 Crowd leaders for three years in a row.

Customer frames

We take security very seriously

With the deadline for GDPR compliance fast approaching, you don’t want to be left behind with a non-compliant helpdesk. You’ll be in safe hands with Freshdesk as we are fully GDPR compliant and have data centers spread across geographies.

Data security

We help your team get on board quickly

Freshdesk is intuitive and easy to understand. You and your team can get started in minutes. We also offer extensive training material that will make sure account owners and support reps get familiar with Freshdesk’s interface in no time.

Freshdesk onboarding

We’re constantly adding powerful new features

Why use a helpdesk that does not evolve? With Freshdesk, you no longer have to worry about your helpdesk not being updated. We’re constantly adding cutting-edge features and functionalities to help you deliver exceptional customer support.

New updates

We’re always here to help

Are you tired of the lack of support with Desk.com? Freshdesk offers 24x7 email support and 24x5 phone and chat support included in all plans. You can ask us any question and rest assured, our support team will be with you right away.

Customer support assistance

Freedom is only a click away

Don’t wait till 2020. Free yourself with Freshdesk!