How Freshdesk makes it easier
Don’t lose time setting up
Configuring Freshdesk is ridiculously simple. With setup taking less than 6 minutes, you can start supporting customers instantly.
Never wait to reach a human
Our support team is always standing by to help you out, no matter what plan you are on. We have answers right when you need them.
No more ‘reply above the line’
With Freshdesk, you don’t have to have to ask customers to type replies above a particular line - tickets work just like regular email.
No fumbling around the helpdesk
Our features are built with the understanding of how and why you’d use them. They’re also named and placed in a way that you can find them effortlessly.
No paying extra for essentials
With Freshdesk, you pay for exactly what you see - no conditional clauses and no hidden charges.