The Best Customer Service Software

Provide exceptional customer service with Freshdesk

Convert emails to ticketsNever miss out on a customer conversation by automatically converting all incoming emails to support tickets.
Customer satisfaction surveysFind out how happy your customers are with you by using Freshdesk's seven-point scale customer satisfaction survey.
Social helpdeskBe proactive on social media by automatically converting relevant tweets or Facebook posts into tickets.

Provide exceptional customer service with Freshdesk

Convert emails to tickets

Never miss out on a customer conversation by automatically converting all incoming emails to support tickets.

Customer satisfaction surveys

Find out how happy your customers are with you by using Freshdesk's seven-point scale customer satisfaction survey.

Social helpdesk

Be proactive on social media by automatically converting relevant tweets or Facebook posts into tickets.

Why our customers love us

“We like Freshdesk because it is a highly adaptable solution with a lot of metrics that allows us to track and follow up on our customers and agents efficiently.”