Never miss out on a customer conversation by automatically converting all incoming emails to support tickets.
Find out how happy your customers are with you by using Freshdesk's seven-point scale customer satisfaction survey.
Be proactive on social media by automatically converting relevant tweets or Facebook posts into tickets.
“We like Freshdesk because it is a highly adaptable solution with a lot of metrics that allows us to track and follow up on our customers and agents efficiently.”
“One of my favorite things about Freshdesk is that it just works - you don't have to be trained in using the software. Everything is very intuitive.”
“We recommend Freshdesk because it’s great and their team is determined to make it work for their customer’s needs.”
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