Customer support software made exclusively for your team
Multilingual support
Engage with your customers in their native tongue with Freshdesk's support for multiple languages.
SLA policies
Set customer expectations by defining service level agreements (SLAs) that are specific to your business
Team Huddle
Collaborate across teams within your organization and resolve support tickets more quickly.
Start your 21-day free trial
Multilingual support
Engage with your customers in their native tongue with Freshdesk's support for multiple languages.
SLA policies
Set customer expectations by defining service level agreements (SLAs) that are specific to your business
Team Huddle
Collaborate across teams within your organization and resolve support tickets more quickly.
Trusted by over 150,000 customers
“We like Freshdesk because it is a highly adaptable solution with a lot of metrics that allows us to track and follow up on our customers and agents efficiently.”
Christophe Tomborski
Back Office Manager
Bridgestone
“One of my favorite things about Freshdesk is that it just works - you don't have to be trained in using the software. Everything is very intuitive.”
Douglas Anderson
Classroom Technology Manager
Lesley University
“We recommend Freshdesk because it’s great and their team is determined to make it work for their customer’s needs.”
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