Build content effortlessly with a simple, rich text editor that also supports attachments. Make your team’s technical know-how easily accessible to customers.
Using meta information, optimize your content for maximum discoverability. With our automatic indexing, your content will show up at the top of search results.
Maintain separate knowledge bases with articles relevant to customers and internal articles for agents, by controlling the visibility of your content.
Expand your knowledge base easily by converting agent responses to solution articles.
Gain insights into what your customers are looking for and what you should be writing.
Provide translations of articles and manage them better with language-specific tags.