Live Chat Support, Powered by Freshchat
Route messages intelligently
Route messages to team members based on their current chat load or their skill levels - beginner, intermediate, or expert.
Measure in real-time
Get a real-time, visual summary of your helpdesk and team member performance. Measure conversation trends, productivity metrics, or deep dive into any team member’s workload.
Modern web messenger
Make your customer support modern, memorable and continuous. Give your customers & agents the messaging experience they find everywhere else with unlimited chat history, rich media support & avatars