Remote customer support
Regardless of where the members of your support team are located, you can provide your customers with seamless experiences by facilitating remote support with Freshdesk.
Customized email notifications
Delight customers by using their preferred language when sending them automated email notifications. Freshdesk will automatically detect customer’s language.
Manage customer interactions on multiple channelslike email, chat, phone and social media without having to switch between several tools and applications.